Our Privacy Policy

1. Introduction

At the Geeko Foundation we ares committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data, as well as your rights under the General Data Protection Regulation (GDPR) and other relevant laws.

2. Data We Collect

During the course of working with you, we may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, mailing address.
  • Financial Information: Bank account details, payment information.
  • Usage Data: IP address, browser type, operating system, and other technical information about your interaction with our website.
  • Transactional Data: Records of your purchases and interactions with us.
  • Communications: Emails, messages, and other communications you have with us.

3. How We Use Your Data

We use your personal data for the following purposes:

  • Providing Services: To fulfill orders, process payments, and deliver products and services.
  • Communication: To send you updates, respond to inquiries, and provide customer support.
  • Marketing: With your consent, to send promotional materials and information about our products and services.
  • Improvement of Services: To analyse usage patterns and improve our website and offerings.
  • Legal Compliance: To comply with legal obligations and respond to lawful requests from authorities.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Consent: When you have given your explicit consent for specific purposes.
  • Contractual Necessity: When processing is necessary for the performance of a contract with you.
  • Legal Obligation: When processing is required to comply with a legal obligation.
  • Legitimate Interests: When processing is necessary for our legitimate interests, provided it does not override your rights and freedoms.

5. Data Sharing and Disclosure

We may share your personal data with third parties in the following situations:

  • Service Providers: We may engage third-party service providers to process data on our behalf (e.g., payment processors, shipping companies).
  • Legal Requirements: We may disclose your data to comply with legal obligations or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owners.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, we securely delete or anonymise your data.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccuracies in your data.
  • Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
  • Right to Restrict Processing: You can ask us to limit the processing of your data under certain circumstances.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data for direct marketing or other specific purposes.
  • Right to Withdraw Consent: You can withdraw your consent at any time, where processing is based on consent.

To exercise your rights, please contact us at privacy@geekos.org.

9. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

10. Payment Processing

  • Data Processing: Your account details, including your IBAN and SWIFT/BIC code, will be securely processed by our UK banking partner in compliance with applicable data protection laws.
  • Currency Conversion: If the payment involves currency conversion (e.g., from GBP to EUR), the conversion will be handled by the UK bank, which may affect the exchange rate and the final amount received.
  • Processing Time: International payments, particularly those processed through UK banks, may take several business days to complete. We appreciate your understanding in this matter.
  • Compliance: We adhere to all relevant legal and regulatory requirements, including the EU General Data Protection Regulation (GDPR) and equivalent UK data protection laws, to ensure that your personal information is handled securely and appropriately.

11. Cookies and Tracking Technologies

Our website uses some minimal cookies and similar tracking technologies to enhance your browsing experience. We do not sell your data to anyone. Ever.

12. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and indicate the date of the latest update at the top of the policy.

13. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at: privacy@geekos.org.